National Student Survey

NSS 2023

According to feedback from the National Student Survey 2023:

Worcester students continue to comment on the positive aspects of their experience. These include:

  • the excellent quality of teaching and support provided by staff
  • the strong application of theory to practice
  • the knowledge of and passion for their subject displayed by staff

Your feedback counts – together we have made the following changes to enhance your student experience:

In relation to your academic experience, we are: 

  • Sharing best practice on Personal Academic Tutoring in School forums, providing training to staff and working to raise visibility of PAT with students
  • Meeting with student representatives to discuss timetabling and where we can continue to make improvements
  • We continually review how we allocate students to placements and are working hard on making further improvements ahead of the 2024/25 academic year – this will include ensuring all returning students receive details of their placement at least 6 weeks before their placement starts

To support health and well-being, we are: 

  • Welcoming new student life advisor colleagues to student services
  • Holding induction and welcome activities for our students who arrive in January
  • Relabelling disabled toilets to accessible toilets following feedback from the Disabled Students’ Network
  • Providing the CallMy app that students can use in the event of an emergency on campus to summon help and TalkWorc - our 24/7 text support service with Shout

To help with the cost of living, we are: 

  • Supporting students across campus to ‘Heat and Eat’ with microwaves and kettles as part of our response to the cost of living
  • Hosting Repair Cafes to support our sustainability agenda as well as helping to manage costs for students
  • We have introduced a ‘Saver Menu’ on campus, with breakfast and hot meals for only £2

In relation to assessment and feedback, we have taken a number of steps:

  • Our Study Skills portal has been reviewed and refreshed to ensure information is up to date and relevant
  • We are piloting early reassessment opportunities for Level 4 first semester 15 credit modules – this means you can complete any reassessment in semester two for any failed modules, rather than waiting until the summer
  • We have asked all courses to consider how students can use generative artificial intelligence tools (e.g. Chat GPT) for different kinds of assessments and produced  such use